※ 사기글 주의 ※
- SNS나 카톡으로만 연락처가 기재된 목적이 불분명한 글
- 송금, 환전, 비트코인, 재무설계 등 부업을 빙자하여 수수료를 요구하거나 준다는 폰지사기 수법의 글
- 고액의 여성 집사, 가정부, 간병인, 비서, 에스코트, 노래방 도우미 등을 구하는 글
환자케어와 의료 지원 업무를 담당하실 친절하고 성실하신 직원을 찾습니다.
근무조건:
Full time (Mon- Fri)
영어/한국어 bilingual 가능하시고, 컴퓨터 업무가능하신분
합법적인 신분이신분
메디컬 오피스 경력우대 (경력 없으셔도 트레이닝 해드려요)
업무:
Front desk - 환자 접수/ 서류 정리/ 스케쥴링/ 기타 의료진 지원업무
Medical assistant - 기초 의료 검사 및 진료보조/ 의료기록관리및 서류작업
Benefits: • Medical, Dental, Vision, and Life Insurance. • Flexible Spending Account (FSA). • Seven (7) Paid Holidays, one (1) Floating Holiday, seventeen (17) Paid Time Off days. • Participation in our 401(k) Retirement Plan • Starting pay $21.00- $24.00/ hour
Please email resume to: ocaidy.hunziker@lahomg.com
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OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our founding team brings together leaders to the marketplace to help drive OneOncology’s mission and vision.
This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Help us realize our mission and be a vital part of our continued success! Learn more about our business at OneOncology.com.
Role Summary :
The Receptionist is responsible for greeting patients and answering telephone calls for the Los Angeles Cancer Network (OneOncology affiliated medical practice). This role will also provide office support to Physicians and the Practice’s Executive Team.
Responsibilities
- Prepares waiting area and exam room for receiving patients
- Coordinates activity in the reception area and greets patients and visitors at the front desk with a friendly smile and greeting.
- Answers in-coming phone calls and faxes and route them appropriately and promptly
- Travels to clinic offices to provide front office back up coverage
- Calls patients back who do not show up for their appointments and reschedule them
- Verifies Doctors' schedules
- Supports Doctors with light administrative needs, such as obtaining signatures, completing applications for credentialing at hospitals and with insurance groups
- Processes patients' visits by collecting co-pays and helping patients to fill out needed paperwork
- Serves as "gate-keeper" by managing visits by vendors and pharmaceutical representatives.
- Patient registration/check-out
- Collects co-payments and deductibles. Reconcile daily cash report
- Schedules and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol
- Answers telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Records accurate and complete messages when necessary
- Maintains supplies and cleanliness of front office
- Ensures maintenance of patient confidentiality
- Demonstrates exceptional customer service skills in the performance of work assignments and duties
- Accurately documents in the EMR system
- Trains new hires on process and procedures of the practice
- Maintains accurate records for all appointments scheduled for providers
- Sorts incoming mail
- Verifies patients' insurance information and updates billing staff if any changes
Key Competencies
- Strong verbal and written communication skills
- Ability to establish and maintain effective working relationships
- Demonstrates exceptional assessment, critical thinking, and customer service skills
- Ability to seek out resources independently and work collaboratively
- Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
- Ability to multitask efficiently
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Qualifications
- Bilingual English/Korean required
- High school diploma or equivalent
- Basic grammar and spelling skills
- Basic typing, keyboard and computer skills and knowledge
- Great customer service skills
- Medical Terminology- Oncology/Hematology specific preferred (Will provide on-site training)
- Medical Assistant Certificate preferred
- Knowledge of basic medical laboratory procedures preferred
