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NMSI INC
2975 Wilshire Blvd. 6th Floor, Los Angeles, CA 90010
Full-time
<<Loan Documentation Specialist>>
Job Description:
This position is to collect and prepare documents for closing a loan, coordinate the process, review papers to check for errors after closing, and when necessary, take action to correct those errors.
Job Responsibilities:
• Preparing or assisting with loan documentation.
• Review loan application package for completeness and accuracy, possible fraud and/or inconsistencies.
• Ensures properly executed loan documentation in conformance with legal, regulatory, and bank policy standards.
• Ensures complete and accurate file submissions for processing.
• Communicate effectively with Mortgage Bankers and In-House Processing, Underwriting, Closing, and Post-Closing teams.
• Maintain strong knowledge of State/Federal regulations to maintain loan file compliance.
• Verifies and analyzes loan documentation including income, credit, appraisal, and title, while ensuring compliance with established standards and regulatory compliance requirements.
• Identifies and resolves discrepancies in files.
• Responsible for the delivery and communication of complete and accurate files to Underwriting and coordinates with Appraisal Review.
• Ensures satisfactory completion of conditions for approval to close.
• Monitor the status of loans in the pipeline on a regular basis to guarantee timely funding.
• Comply with company policies and procedures, regulatory requirements, and investor guidelines.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Outstanding people skills and team player.
Preferred Experience and Qualifications:
• Speaking multiple languages is a plus (Korean, Mandarin, and Spanish).
• The candidates' experience & references should be verifiable.
Job Type: Full-time
Schedule:
Monday through Friday (9 AM - 6 PM)
Salary: $50K - $55K
<Entry-level Loan Servicing Specialist>
Job Description:
This position will report to the Loan Servicing Supervisor while working closely with team members to provide top-level customer service to our borrowers, loan officers, and investors. The team is responsible for interim servicing of the loans monthly until the loans are transferred to investors (servicing released) or to our sub-servicers (servicing retained). Must have a broad understanding of Mortgage Banking, investor guidelines, and regulatory compliance issues involved.
Job Responsibilities:
• Maintain the loan database and process loan boarding
• Follow up on due dates for taxes, hazard insurance renewals, mortgage insurance, and check up on investor's conditions
• Manage loan servicing that includes payments, reserve accounts, taxes, and insurance
• Respond to borrowers' inquiries and correspondence utilizing fax, phone, email, and mail
• Address issues related to borrower accounts, and mitigate consumer complaints and disputes
• Cooperate with the post-funders for clearing investors' conditions/issues in all areas of loan servicing
• Analyze escrow disbursements and manage proper escrow levels
Required Skills/Abilities:
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or related software
• Outstanding people skills and team player
Education and Experience:
• Bachelor’s degree in a related field required.
• At least one year of customer service experience preferred.
Preferred Qualifications:
• Speaking multiple languages is a plus (Preferably Chinese/Mandarin, Korean, Spanish)
• The candidates' experiences & references should be verifiable
Salary : 45K - 50K
Benefits:
• Competitive salary plus commission structure.
• Health and dental insurance.
• 401(k) retirement plan.
About Us:
NMSI Inc. is a wholesale mortgage company with an excellent opportunity for self-motivated individuals. We offer one of the most competitive Agency pricing structures and Portfolio programs in the mortgage industry. We are dedicated to providing our employees with the tools they need to succeed in this rapidly changing industry.
We cherish our company's agility and atmosphere, while benefiting from the strength of a large organization. This focus is evident every day, whether through our advanced proprietary technology systems or our friendly smiles and Never Say Quit attitude.