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Retail Sales Associate
Artisan-Made Tableware • Contemporary Home Décor • Curated Living
About Us
ARJ Los Angeles (www.arj.la) curates artisanal tableware and contemporary home décor from Japan, Korea, and Europe. With locations in Santa Monica, ROW DTLA, and an online store, we’re a fast-growing, design-driven brand passionate about quality, craftsmanship, and storytelling.
Overview
We’re seeking a motivated and enthusiastic Retail Sales Associate to join our ROW DTLA store. Part-time and full-time positions are available. As the face and voice of our brand, you’ll provide exceptional customer service while helping customers discover and connect with our unique collections. Each artisan-made, one-of-a-kind piece has a story to tell. We want you to deliver those stories to our customers, helping them understand the craftsmanship and passion behind every item.
Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Share accurate and engaging product information to enhance customer understanding.
- Process transactions accurately using POS systems.
- Provide excellent customer service via phone and email.
- Stock and display merchandise to maintain a beautiful store environment.
- Assist with online order fulfillment when necessary.
Requirements
- Experience in retail sales or customer service is preferred.
- Passion for design, home decor, and artisanal craftsmanship.
- Proficient in using basic technology (iPad and Mac).
- Experience with e-commerce platforms (Shopify) is a plus.
- Attention to detail in identifying and handling various SKUs.
- Flexibility to work weekends and holidays as required.
Working Hours
- Monday - Sunday, 11 AM – 6 PM
- This role requires a minimum commitment of 20-40 hours per week.
Pay
- $20–$30 per hour (based on experience)
- Opportunities for accelerated pay increases based on individual performance
Perks
- Paid sick leave
- Employee discounts
- Employee parking available.
- Work in a clean, secure environment with 24/7 security at ROW DTLA, a vibrant 30-acre district featuring unique shops, offices, and renowned Michelin-starred and Netflix-featured restaurants.
If you’re passionate about design and craftsmanship and eager to join a growing, creative team, we’d love to hear from you.
To Apply, please email your resume to support@arj.la.
