Job Title: Alterations and Tailor Shop Fitter/Sewer - Nordstrom Topanga Plaza
Date Posted: 10/14/2015
Location: Canoga Park, California
Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for skilled people to work in our Alterations/Tailor Shop.
From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.
The ideal fitter/sewer is motivated, results oriented and committed to providing outstanding customer service.
Responsibilities:
Perform and complete alterations/tailor fittings according to Nordstrom guidelines and service standards
Organize workload and complete items on time
Meet or exceed productivity targets
Follow through on customer needs in a timely manner
Actively build and maintain product knowledge through an awareness of fit, style, construction and trends
Educate customers and employees on proper fit, shop procedures and guidelines in a professional and friendly manner
Qualifications:
Have a high school diploma, or equivalent (preferred)
Previous experience in alterations/tailoring
Understanding of safe and proper use of all equipment in the shop
Ability to communicate clearly and interact with customers and coworkers in a personable, professional manner
Ability to prioritize multiple tasks in a fast-paced environment
Basic math and written communication skills
High level of ownership, accountability and initiative
Ability to work a flexible schedule based on department and store needs
