Deployment/ POS Tech Support 채용 공고

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United POS Solution
Location
Los Angeles, CA
Contact
hr@upsolution.com
United POS Solution Inc., dba UP Solution, founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide. UP Solution is a leader in developing innovative POS software such as UP Restaurant® and UP TAB®Salon, as well as, terminal and tablet hardware solutions like the UP-5800 and UP TAB® AiO. Currently, UP Solution hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

POS Tech Support 

Responsibilities
 Point-of-Sales (POS) technical support
 Troubleshoot POS software issues and answer general POS usage questions
 Work with QA team for software enhancement
 Provide demonstrations and trainings to sales partners and end-users
 Maintain user access, software license, and cloud database
 Provide field support if required

Qualifications
 Good oral and written communication skills
 Professional telephone etiquette
 Quick learner with a technical aptitude and superior customer service skills
 POS technical support and/or experience working in the Restaurant or Retail industry is a plus but not required as full training 
   will be provided
 POS/PC support related experience preferred
 Able to work off-site occasionally
 Bilingual in English & Korean.

Deployment Staff

Responsibilities
• Inventory monitoring and coordination
• Prepare and ship items
• Maintain ERP system
• Take orders and process
• Answer calls from customers
• Troubleshoot terminal problems-hardware/software
• Prepare hardware for deployment

Requirements
• Good organization, oral & written communication skills
• Computer/technical Literacy
• Professional telephone etiquette.
• Logical problem solving skills
• Knowledge of MS office Word and Excel
• Bi-lingual in English & Korean/Chinese/Spanish


Benefits:
• Medical, Dental, and Vision Insurance
• PTO
• 401K Retirement Plan
* We are an equal opportunity employer

Please note your applying position in subject line and send your resume to hr@upsolution.com
For more information, please visit our company website at http://www.upsolution.com





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