Sales Manager / Sales Rep / Customer Service

 조회수: 65
Olivaceous Inc.
• Location:
Los Angeles
• Contact:
brandon@olivaceousla.com
• Ask:
Brandon Kim
• 고용정보:
직원수 15명 이하
Sales Manager
Responsibilities
-Manage and grow existing customer accounts and generate new sales.
-Maintain personal accounts and contribute to overall company revenue.
-Lead and support the sales team.
-Communicate customer and buyer feedback to the design team.
-Work with design, production, and logistics to ensure orders are accurate and delivered on time.
-Attend out-of-state meetings and trade shows as needed.
-Assist with trade show preparation, samples, and data entry.

Qualifications
-5+ years of sales experience.
-5+ years of management experience.
-Strong communication and client relationship skills.
-Strong product knowledge
-N41 proficiency.
-Strong organizational and leadership skills.

Sales Rep
Responsibilities
- Builds client relationships, secures new orders from new customers, and maintains and expands business with an existing client base
-Process and follow up with PO with buyers.
-Assist in preparation/organization of meetings.
-Attend and travel for out of state meetings (Must be eligible to travel)
-Communicate and respond to customer's phone calls/emails in timely manner
-Communicate with the Production, Sales, and Shipping departments to better serve the customers as needed

Qualifications
-2+ years of sales experience
-Experience with N41.
-Understanding of apparel markets/trends and interest in today’s fashion.
-Strong technical skills with Microsoft Suite products (Excel, Word, Outlook) and Google Docs/Sheets/Gmail.
- Possesses strong communication, presentation, and negotiation skills

Customer Service
Responsibilities:
-Provide exceptional customer service and sales support via phone and e-mail.
-Receive and answer customer inquiries and concerns, including requests for product information, online store policies, order tracking, issue resolution, returns, and general information.
-Communicate with the shipping/ sales department to better serve the customers as needed.
-Confirming PO details with customers.
-Order management – reflecting cancelations, changes in delivery windows, order quantities.
-Provides timely follow up to ensure on-time delivery.
-Provide exceptional customer service to each account by responding to customer’s requests in a timely, courteous and efficient manner.
-Contribute positively to team dynamic.

Qualifications
-Experience with N41 ERP is a plus.
-Experience with Fashiongo is a plus.
-Strong written and verbal skills.
-Able to multitask and prioritize in a fast pasted environment.
-Excellent problem solving skills with a sense of urgency.
-Strong teamwork skills with the ability to establish and maintain positive working relationships.
-Previous experience in wholesale apparel/accessory customer service preferred.





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