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Cuckoo is looking for energetic and self-motivated individuals to join our growing family.

About Cuckoo

Cuckoo is a South Korean brand with 40+ years of experience in making premium kitchen appliances and home products. They're famous for their top-ranking pressure cookers in South Korea and globally recognized for kitchen technology. Cuckoo offers a wide range of high-quality products like rice cookers and air purifiers, known for excellent customer service. They've grown significantly and focus on innovation to improve customer lives. In 2019, they launched Cuckoo Rental America, providing water and air purifier rental services in the US.

▶ Customer Service – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

• Respond to customer inquiries using Chinese.

• Communicate with customers through various channels, including phone and email.

• Identify customer needs and resolve issues efficiently and professionally.

• Accurately process customer-related documents, such as order forms, applications, and service requests.

• Maintain detailed records of customer interactions and service history.

• Provide feedback to improve the efficiency and quality of customer service processes.

• Perform other duties as assigned by the company and management

Qualifications:

• Ability to remain calm and professional when assisting customers.

• Willingness to learn and take on new challenges.

• No prior experience required; training will be provided.

• Chinese language proficiency is preferred to support communication with Chinese-speaking customers.

Salary: $42K – 47K

▶ Finance Planning and Analysis – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

Financial Planning & Reporting:

• Support monthly forecasting and annual budgeting processes

• Prepare monthly financial reports and variance analysis

• Analyze revenue, operating expenses, and profitability trends

• Assist with management reporting packages and presentations

• Maintain and update financial models and reporting files

Operational Finance Support:

• Support operating cost analysis

• Assist with working capital and cash flow monitoring

• Collaborate with business teams to identify cost-saving opportunities

Systems & Process Improvement:

• Improve reporting accuracy and efficiency

• Support report automation and process standardization

Required Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field

• 1 – 4 years of relevant experience in FP&A, Accounting, or Corporate Finance

• Strong Excel skills including Pivot Tables, Lookups, and financial modeling

• Strong analytical and problem-solving skills

• Ability to manage multiple tasks and deadlines

• Strong communication and teamwork skills

Preferred Qualifications:

• Experience in subscription, rental, or consumer durable industries

• Experience with SAP, Oracle, Power BI, or Tableau

• Korean and English bilingual preferred

Salary Range: $ 60K - 70K

▶ Finance Planning and Analysis – Part Leader (Full-Time) / Cuckoo Rental America 

Financial Planning & Forecasting:

• Lead monthly forecast and annual budget processes

• Prepare and present financial performance analysis to management

• Analyze actual vs. forecast variances and identify business drivers

• Develop rolling forecasts and long-term financial projections

• Support strategic planning and profitability improvement initiatives

Business Partnership & Management Support:

• Partner with Sales, Operations, Service, SCM, and Accounting teams

• Provide actionable financial insights to support business decisions

• Support executive-level reporting and ad hoc analysis requests

Operational Finance & Process Improvement:

• Analyze inventory, service, logistics, and operational cost trends

• Support cash flow planning and working capital management

• Improve reporting automation and financial processes

• Enhance financial models, dashboards, and KPI tracking tools

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or related field

• +5 years of relevant FP&A or Corporate Finance experience

• Strong understanding of financial statements and business operations

• Advanced Excel and financial modeling skills

• Strong analytical, communication, and presentation skills

• Ability to independently manage multiple priorities and deadlines

Preferred Qualifications

• Experience in subscription, rental, telecom, or consumer durable industries

• Experience with SAP, Oracle, Hyperion, Power BI, or Tableau

• Experience supporting executive management reporting

• Korean and English bilingual preferred

Salary Range: $70K – 85K

▶ Technician – 1099 (Independent Contract) / Cuckoo Rental America (California, Philadelphia, Texas)

• 기술적인 지식과 능력

• 커뮤니케이션과 협업능력

• 안전에 대한 지식과 규정 준수

• 현장작업, 유지보수, 고장진단 등 실무경험 선호

Salary Range: DOE

▶ IT Developer – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

• Develop and maintain internal company systems using Java/JSP and JavaScript

• Write and optimize SQL and PL/SQL for Oracle databases

• Integrate frontend and backend components of web and mobile applications, including connecting user interfaces with backend services via RESTful APIs

• Develop Android and iOS mobile applications

• Manage and monitor AWS servers and services to ensure system reliability

• Create technical documentation including design specifications and functional documents

• Participate in code reviews and ensure high-quality coding standards

• Collaborate with cross-functional teams to ensure timely completion of tasks and smooth system operation

Qualifications

• Experience in Android and iOS mobile application development is preferred

• 1+ years demonstrated experience in Java/JSP development

• 1+ years demonstrated experience in JavaScript, HTML, and CSS

• 1+ years demonstrated experience with Oracle SQL and PL/SQL

• Experience in AWS server administration and cloud services

• Experience in technical documentation, code review, and collaborative development processes

• Strong problem-solving and communication skills to work effectively in a team environment

Salary Range: $ 58K – 64K

▶ Account Receivable – Staff (Full-Time) / Cuckoo Rental America 

Responsibilities

• Oversee and manage end-to-end accounts receivable processes, including billing, collections, and account reconciliation, preferably within a subscription-based business model

• Lead the preparation and review of AR aging reports, providing insights and recommendations to management

• Lead the development and continuous improvement of collections strategies and processes to enhance efficiency, reduce delinquency, and optimize cash flow

Qualifications

• Associate or bachelor’s degree in accounting, Finance, or related field preferred but not necessary

• Direct experience working within a rental business model is highly preferred

• Demonstrated success in handling AR aging and significantly reducing past-due accounts

• Prior experience successfully partnering with external collection agencies and interacting with credit bureaus

Salary Range: $ ~ 45K

▶ Product Development – Staff / Part Leader (Full-Time) / Cuckoo Electronics America

Responsibilities

• Product Positioning and Messaging: Develop compelling positioning, messaging, and value propositions that differentiate the product in the market

• Go-to-Market Strategy: Define and execute product launch strategies, collaborating with cross-functional teams to ensure seamless rollouts.

• Market Research: Conduct market analysis to understand target demographics, competitor activities, and emerging trends to inform marketing strategies

• Cross-Functional Collaboration: Partner with product development, sales, e-commerce teams to support product lifecycle management and gather insights into continuous improvement

Qualifications

• +1 years of experience in product marketing preferred

• Previous experience in a product marketing role in consumer goods or home appliances industry preferred

• Excellent analytical skills with close attention to detail and accuracy

• Savvy communicator who can distill complex concepts into clear and compelling messages

• High effectiveness in managing cross-functional teams

• Strong communication and collaboration skills

Salary Range: $ 60K – 75K (Part Leader) / 50K – 55K (Staff)

▶ Account Receivable – Staff (Full-Time) / Cuckoo Electronics America 

Responsibilities

• Accurately record and post customer payments (checks, ACH, wire transfers, and credit cards) to the correct accounts in the general ledger.

• Record financial transactions, help manage accounts payable and receivable, process invoices, and perform bank reconciliations

• Reconcile AR ledger accounts to ensure all payments are accounted for and properly posted. Investigate and resolve any billing discrepancies, short payments, or unallocated cash.

• Assist in the preparation of weekly and monthly AR aging reports, cash flow forecasts, and other financial metrics for management review.

• Support the finance team during the month-end and year-end close processes by ensuring all AR transactions are finalized and reconciled.

• Act as the primary point of contact for external clients and internal sales teams regarding billing inquiries, payment terms, and account statuses.

• Ability to work under tight deadlines and manage multiple tasks simultaneously

• Be proactive and responsible for work and personal actions

• Understand and follow company rules and regulations

• Perform all other duties as assigned and required

Qualifications

• 1 + years of experience in accounting is required

• Ability to multi-task and maintain accuracy is required

• A bachelor's degree in accounting or finance is preferred

• Experience with accounting software or ERP is preferred (i.e., NetSuite, SAP, QuickBooks)

• Proficiency in Microsoft Office Suite products, including Word, Excel, and PowerPoint.

• Effective verbal and written communication skills

• General knowledge and understanding of accounting procedures

• Ability to perform mathematical calculations quickly and accurately

Salary Range: $60K - 65K

▶ E-Commerce Associate – Staff (Full-Time) / Cuckoo Electronics America 

Responsibilities

• Assist in processing eCommerce orders across platforms such as Amazon and Walmart

• Support the generation of regular reports and business performance summaries for management review

• Help maintain accurate inventory levels by updating key retail and eCommerce platforms

• Support forecasting and inventory planning activities to help maintain optimal stock levels

• Assist in coordinating shipments and deliveries with 3PL warehouse partners in compliance with company policies

• Manage Customer SLA Expectations and Compliance Chargeback Reporting/Resolutions.

• Participate in routine inventory counts and audits to ensure accuracy and consistency

• Assist in managing documentation and data entry within the ERP system (e.g., NetSuite)

• Maintain effective communication with internal departments and external vendors

• Ability to work under tight deadlines and manage multiple tasks simultaneously

• Be proactive and responsible for work and personal actions

• Perform all other duties as assigned and required

Qualifications

• 1~3 years of experience in eCommerce operations

• Familiarly with online retail platforms, including Amazon Vendor Central is a must

• Working knowledge of ERP systems (e.g., NetSuite) and Microsoft Office Suite (especially Excel)

• Strong attention to detail and ability to manage multiple priorities effectively

• Basic understanding of accounting principles and inventory processes

• Excellent written and verbal communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Strong organizational and time management skills

• Positive attitude and willingness to learn and grow with the team

Salary range: $55K - 60K

______________________________________________________

* 지원 방법 및 채용 절차*

이력서 이메일 접수 

Cuckoo Rental America: recruit@cuckoorental.com 

Cuckoo Electronics America: recruit@cuckooamerica.com

• 지원 부서 필수기재 / 복수지원시 지원부서 모두 작성 필요

• 서류 검토 후, 1차 합격자에 한하여 개별 인터뷰 일자 안내

• 인터뷰 후, 최종 선발

*BENEFITS*

• Medical / Dental / Vision / Life Insurance (PPO, 100%)

• 16 Paid Vacations / 12 Paid Holidays 

• 401K (4% Matching)

• Free Meal Daily

*HQ Branch*

16610 Marquardt Ave. Cerritos, CA 90703