PRODUCTION@ROSEVELVET.SHOP
We are seeking an Sales/Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and also manage sales channels.
Sales/Customer Service Associate
Responsibilities:
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Process and follow up with customer orders
• Contact customers for additional sales inquiries
• Update all necessary information on all websites
• Minimum 1+ year experience preferred
Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
Part-Time Graphic Designer/Marketing
Qualifications
• 2-3 years of relevant Graphic Design experience
• Proficient in Adobe Illustrator and Adobe Photoshop
• Must have intermediate Microsoft Office skills (Word, Excel, Powerpoint)
• Highly organized, deadline driven, and able to prioritize multiple tasks
• Experience in apparel, fashion or related consumer-goods brand is a plus
• Genuinely interested in learning, evolving professionally and sharing your knowledge
Role/Position Requirements and/or Preferences:
• 그래픽 디자인 소프트웨어 사용 가능자 – (어도비 포토샵, 일러스트레이터, 인디자인, 라이트룸 등)
• Digital Asset 가능자 - ( Front-end design, Web banners, AD banners, E-Newsletter)
• 사진 및 동영상 편집 가능자 (GIF, 웹사이트, 소셜 미디어용 멀티미디어 콘텐츠 등)
• 미국에서 합법적으로 일할 수 있는 자
Wholesale Store Representative
Qualifications
• must have 2 years experiences in relevant field
• Need good relationships with customers and excellent communication skills
• Must be organized, multi-tasker and able to work in a fast-paced environment
• Identify customer's buying trends and provide feedback to production
• Must be organized, multi-faceted, and motivated
• Ability to build and maintain long-term customer relationships
• Excellent communication skills
• Friendly and positive attitude
• Fluent English/Spanish
Import Production Assistant/Sample Coordinator Responsibilities:
• Monitoring the arrival and delays of samples
• Clean organize and restore samples so its in ready condition at all times
• Steam and prepare for fittings and photoshoots
• Sample request to be distributed In a timely matter
• Basic Computer Skills (Illustrator, Excel, email)
•Bilingual in English & Spanish Preferred
• Must be organized and have strong communication skills
Qualifications:
• No experience required
• Positive and professional demeanor
• Excellent written and verbal communication skills
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