Rhee Bros., Inc. is one of the largest importers of Asian food in the United States. Our mission is to provide our customers best-in-class distribution services through innovative products, sourcing, and logistics solutions in Pan-Asian Food. Located in Irwindale, CA, Rhee Bros currently serves independent Asian retailers, wholesale grocery and chain retailers, food service distributors, chain restaurants, and manufacturers.
At Rhee Bros, our employees are the heart and soul of what we do. For two generations, we’ve become more diverse with talented professionals from all walks of life and backgrounds, and we aim to continue that tradition for years to come.
The physical heart of Rhee Brothers is our main distribution center in Hanover, MD. Our warehouse and transportation teams handle over 20,000 cases of dry, refrigerated, and frozen products every day. Food quality is paramount to our customers, and we pride ourselves on the safety and cleanliness of our 230,000 square-foot warehouse. Rhee Bros is a third-party food safety audited facility.
Job Title: Order Processing Associate
Department: Order Processing
Pay: $22-$25/per hour
An Order Processing Associate is responsible for taking purchase orders from customers or salesperson and accurately processing them in the company's computer systems. The position requires a positive attitude and the ability to manage time sensitive processes on a daily basis. It involves heavy phone and email correspondence with customers, vendors, and company team members. Training is provided by the department manager and team members for this position.
Responsibilities:
- Enter orders into the company's ERP system.
- Track orders through ERP and the Warehouse, ensure accuracy and address issues in the order- to-shipment process.
- Work closely with Sales, Warehouse, and Transportation teams to maintain order accuracy and resolve any questions to avoid process delays.
- Create invoices when orders have been fulfilled, review for accuracy, and add appropriate line- item charges and discounts.
Requirements:
- High School Diploma or GED is required. AA degree preferred.
- English proficiency is required, Korean proficiency is preferred.
- Strong customer service skills are required (clear articulate communication, responsiveness, timeliness, strong time management skills, and adaptability).
- Computer Skills: strong typing ability, experience with MS Office Suite (Excel) is required.
- Ability to proactively learn new systems.
- Experience with ERP, WMS, and OMS systems is preferred.
- Previous experience working in an office environment is preferred.
- Experience booking or procuring freight is a plus.
- Experience with routing systems/software is a plus.
Rhee Bros., Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or any other class protected by federal, state, and local laws.
