Multiple positions (Sales Operations Coordinator, IT Project Manager, Technical Support Specialist I, II)

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GIT America Inc.
• Location:
Irvine, CA
• Contact:
714-433-2180
• Ask:
HR Service Team
• 고용정보:
직원수 15명 이상



GIT America Inc. is hiring multiple positions!
GIT America Inc., a US subsidiary of GIT Co., Ltd. in Korea, an affiliated company of Hyundai Motor Group is widely recognized as the premier diagnostic solution company, earning significant acclaim in both global and domestic vehicle maintenance markets. 
GIT America serves as an original equipment manufacturer (OEM) supplier and service provider for advanced automotive diagnostic systems tailored for Hyundai and Kia dealerships in the North American market, setting the benchmark for excellence in the industry. We currently have exciting career opportunities available across multiple positions. For more information about our company, please visit www.gitamerica.com.

Position: Sales Operations Coordinator 

Salary Range: $50,000 ~ 70,000 a year

Requirements
• Proficiency in MS Office (MS Excel in particular)
• Bilingual in English and Korean 
• Bachelor’s degree in Accounting or a related field
• A team player with high level of dedication
• Excellent organizational and multitasking skills

Physical Requirements
• Normal office duties
• Ability to climb/lift/push/pull up to 50 lbs, including bending and twisting

Responsibilities
• Manage the end-to-end process of order processing including billing and processing payments
• Generate and analyze sales reports to identify trends and opportunities
• Provide customer service and help the sales tem meet their targets
• Perform administrative duties including data entry and managing sales software
• Maintain and update inventory records and check stock levels
• Assist in the development and implementation of sales strategies
• Conduct market research to support sales initiatives
• Manage sales documentation and contracts
• Assist in the development of sales forecasts and budgets

IT Project Manager 

Salary Range: $70,000~$130,000 a year

Requirements 
• Bilingual in English and Korean 
• At least 3 years of experience in IT project management
• At least 3 years of experience in software development
• 8 or more years of IT experience
• Team player who thrives on accomplishments both individually and as a shared team effort
• Strong attention to deadlines and budgetary guidelines
• Excellent presentation and communication skills
• Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system
• Experienced in supervising and mentoring (preferred)

Physical Requirements
• Normal office duties
• Work may require occasional weekend and/or evening work.

Responsibilities
• Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish
• Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
• Report and manage costs and revenues of IT projects
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
• Structure and manage integrated, multitrack performance databases
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones

Position: Technical Support Specialist (1)

Salary Range: $50,000~$75,000 a year

Requirements
• Previous experience with vehicle diagnostic systems and proficiency in handling scan tool devices
• In-depth knowledge of Hyundai and Kia vehicle systems and diagnostic procedures
• Proficient in computer
• Strong analytical aptitude and problem-solving skills
• Exceptional communication and interpersonal abilities
• Capacity to work independently and collaboratively within a team environment
• Fluency in English is required, and fluency in Spanish and Korean is a plus

Physical Requirements
• Normal office duties
• Work may require occasional weekend and/or evening work.

Responsibilities
• Provide technical support by phone for diagnostic and inspection systems used by dealers, ports, and factories in the Americas
• Troubleshoot and resolve issues related to diagnostic systems and scan tool devices assisting automotive technicians and mechanics across the Americas
• Provide technical support and training to dealer technicians and mechanics on the use of scan tool devices
• Support diagnostic system testing for the development of Hyundai and Kia vehicles, ensuring functionality
• Collaborate with cross-functional teams to identify and implement process improvements

Position: Technical Support Specialist (2)

Salary Range: $50,000~$60,000 a year

Requirements
• Computer proficiency including MS Office Suite
• Strong analytical aptitude and problem-solving skills
• Exceptional communication and interpersonal abilities
• Capacity to work independently and collaboratively within a team environment
• Previous experience with vehicle diagnostic systems and proficiency in handling scan tool devices is a plus
• Knowledge about Hyundai and Kia vehicle systems and diagnostic procedures is a plus
• Fluency in English is required, and fluency in Spanish and Korean is a plus

Physical Requirements
• Normal office duties
• Work may require occasional weekend and/or evening work.

Responsibilities
• Provide technical support by phone for diagnostic and inspection systems used by dealers, ports, and factories in the Americas
• Troubleshoot and resolve issues related to diagnostic systems and scan tool devices assisting automotive technicians and mechanics across the Americas
• Respond to service and repair requests
• Verify and maintain an accurate record of all items and parts used to repair, replace and maintain products
• Communicate with customers and HQ regarding repairs and payments
• Provide technical support and training to dealer technicians and mechanics on the use of scan tool devices
• Support diagnostic system testing for the development of Hyundai and Kia vehicles, ensuring functionality
• Collaborate with cross-functional teams to identify and implement process improvements

Job Type & Work Schedule
Full-time, Monday to Friday

Employee Benefits
• Health Insurance including medical, dental and vision
• 401K plan with company matching
• Paid vacation and sick leave
• Paid Holidays
• Annual discretionary bonus
• Complimentary lunch

Work Location
Irvine, CA 92602

If you are interested, please send your resume via email at careers@gitamerica.com
Please state which position you are applying for in the subject heading.

GIT America Inc. is an Equal Opportunity Employer.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company. 

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