HIRING MULTIPLE POSITIONS

 조회수: 1,648
Cuckoo America
• Location:
Cerritos, CA
• Contact:
recruit@cuckoorental.com

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Description automatically generated with medium confidence  

CUCKOO AMERICA에서 함께 근무하실 활기차고 성실한 분을 채용합니다.

Division / Part

Position

Region

Finance Division - Collection Part

Staff

Los Angeles/ Cerritos, CA

Finance Division - Accounting Part

Staff

Los Angeles/ Cerritos, CA

Admin Part

Staff

Cerritos, CA

Customer Service Representative

Staff

Federal Way, WA

Human Resources Part

Staff

Cerritos, CA

SCM(Supply Chain Management) - Logistic Part

Staff

Cerritos, CA

Marketing Division - Design Part

Staff

Cerritos, CA

Junior Graphic Designer

Staff

Cerritos, CA

Sales Part

Staff

Cerritos, CA

Technical Support

Staff

Cerritos, CA

Warehouse Part

Manager

Cerritos, CA


Cuckoo is looking for energetic and self-motivated individuals to join our growing family.


About Cuckoo

An established and trusted South Korean Kitchen Appliance & Home Living Brand, Cuckoo garners over 40 years of experience in manufacturing premium kitchen appliances and home living products for customers across the globe. Since our beginnings in 1978, Cuckoo has become the No. 1 pressure cooker brand in South Korea and one of the world's leading brands in home living and state-of-the-art kitchen appliance technology. What makes us different from the rest? With our diverse and expansive product line spanning from rice cookers to air purifiers, we never sacrifice quality. Cuckoo's products always come with a guarantee of premium materials, excellent customer service, and long-lasting products. During the past 19 years of global expansion, Cuckoo has recorded an average growth rate of 22% per year—constantly looking for new, innovative ways to make our customers' lives more enjoyable, convenient, and safe.


About Cuckoo Rental America

In 2019, Cuckoo opened its doors to a new venture: Cuckoo Rental America. Cuckoo Rental America's headquarters is in Los Angeles, California with other offices scattered across the nation in Virginia, Texas, New York, New Jersey, Georgia, and Washington, to name a few! Cuckoo Rental America has seen exponential growth since its inception and is currently looking for an Operations Manager, IT part leader/manager, HR manager, and Admin staff. Cuckoo Rental America delivers on Cuckoo Electronics America's core value of making high-quality, premium home living products accessible to anyone and everyone. Compared to its sister companies, Cuckoo Rental America specializes in providing seamless rental services for water purifiers and air purifiers in residential buildings and businesses nationwide.​


About Cuckoo Electronics America

In 2016, Cuckoo opened its doors to a new venture: Cuckoo Electronics America located in Los Angeles, California. Cuckoo Electronics America has seen exponential growth since its inception and is currently looking for an HR staff, Admin staff, and Sales staff. Compared to its sister companies, Cuckoo Electronics America specializes in product categories such as water purifiers, air purifiers, rice cookers, and pressure cookers, but we don't plan on stopping there. At Cuckoo Electronics America, we strive to always push the envelope and create high-quality products for every aspect of life—from beauty products to pet care, and more!


Cuckoo Rental America, Inc.


  ​ Finance Division - Collection Part – Staff  (Full-time)

•​ ​​Management in day-to-day administrative and office operation support

•​ ​​Management in the day-to-day accounting operation.

•​ ​​Apply for all customer payments

•​ ​​Set up new customer accounts, ensuring all credit documentation is complete
• Check customer references and assist with monitoring customer account credit status​ ​​ 

•​ ​​High volume collection phone calls and e-mailing

• Work closely with sales reps to help resolve proposed credits

•​ ​​Other duties as assigned by management

​​  Experience 1~2 years in Accounting 

​​  Proficient in Microsoft Office & QuickBooks applications

​​  Must have good interpersonal and communication skills

​​  Excellent oral and telephone communication skills and team player

​​  Must be eligible to work in the U.S.

​​​​  Bilingual in Korean and English a plus


 ​ Finance Division - Accounting Part (Accountant) – Staff  (Full-time)

• Management in day-to-day administrative and office operation support

• Management in the day-to-day accounting operation

• Maintenance and oversight of office operations

• Preparation and review of operational and accounting data reports

• Analysis of internal processes

• Development and implementation of administrative policy changes

• Support business planning with the Board of directors

• Account management/Sales support

• Other duty as assigned

​​Bachelor's Degree in Accounting, Finance, or Business Administration or related fields

​​ Experience 2~3 years in Accounting / Business Planning / Progress Management

​​ Proficient in Microsoft Office & QuickBooks applications

​​ Must have good interpersonal and communication skills

​​ Must be eligible to work in the U.S.

​​Bilingual in Korean and English is a plus


 ​​SCM(Logistic Part) – Staff (Full-time)

 •​ ​​ Plan warehouses and distribution centers for efficiency in both operations and capacity

 •​ ​​ ​​Handling Import shipments with overseas agents for international/domestic transport.

 •​ ​​ Develop and maintain logistic processes and relationships with customers as well as vendors.

 •​ ​​ Manage the inventory and contract data, item master sheets, and additional documents.

 •​  Arrange and coordinate customs clearance and delivery.

 •​ Work well in a team environment and assist other co-workers when needed.

​​ Ability to learn and adapt to internal systems and processes.

Experience working with electronic data.

Good working knowledge of the consumer goods industry

Proficient in Microsoft Excel, PowerPoint, and Word process 

​​ ​Bilingual in Korean and English. 

​​ ​ Excellent oral and telephone communication skills and team player 

​​ ​Must be eligible to work in the U.S.


 ​​Human Resources Part – Staff (Full-time)

•​ ​​ ​​​​Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

•​ ​​ ​​​​Maintains the work structure by updating job requirements and job descriptions for all positions.

•​ ​​ ​​​​Assists a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.

•​ ​​ ​​​​Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts and designing and conducting educational programs on benefit programs.

•​ ​​ ​​​​Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.

•​ ​​ ​​​​Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

•​ ​​ ​​​​Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.

•​ ​​ ​​​​Completes human resource operational requirements by scheduling and assigning employees and following up on work results.

•​ ​​ ​​​​Assisting human resource managers by recruiting, selecting, orienting, and training employees.

*Education, Experience, and Licensing Requirements:

•​ ​​ ​Bachelor’s degree from a four-year college or university or similar work experience required.

•​ ​​ ​Must be eligible to work in the U.S.

•​ ​​ ​Bilingual in Korean and English.


 ​​Admin Part – Staff (Full-time)

•​ ​​ ​​​Responsible for the day-to-day organization of the site administrative and organizational tasks (which are often to be dealt with in a confidential way), secretarial functions, general affairs, and assistance to the managers.

•​ ​​ ​​​Assistance to management in practical matters, and administration.

•​ ​​ ​​​Plans, develops, implements, and administers programs, procedures, and guidelines to help align staff with the strategic goals of the company and leads the implementation of a performance management system.

​​ Proficient in Microsoft Excel, PowerPoint, and Word process 

​​ ​Bilingual in Korean and English. 

​​ ​Must have good interpersonal and communication skills

​​ ​Must be eligible to work in the U.S.


Customer Service Representative (WA- Seattle, Federal Way) – Staff (Full-Time)

•​ ​​ ​​Maintaining a positive, empathetic, and professional attitude toward customers at all times.

•​ ​​ ​​Responding promptly to customer inquiries.

•​ ​​ ​​Communicating with customers through various channels.

•​ ​​ ​​Acknowledging and resolving customer needs

•​ ​​ ​​Knowing our products inside and out so that you can answer questions.

•​ ​​ ​​Processing orders, forms, applications, and requests

•​ ​​ ​​Keeping records of customer interactions, transactions, comments, and complaints.

•​ ​​ ​​Providing feedback on the efficiency of the customer service process.

•​ ​​ ​​Ensure customer satisfaction and provide professional customer support


​​ ​Ability to stay calm when customers are stressed or upset.

​​ ​Comfortable using computers.

​​ ​Experience working in a fast-paced team environment

​​ ​Must be eligible to work in the U.S.

​​​​ ​Bilingual in Korean and English.


Junior Graphic Designer – Staff

•​ ​​ Develop product brochure, ecommerce contents and branding materials

•​ ​​ Create original graphics and artwork (illustrative, photographic)

•​ ​​ Project manage and design printed materials, including program books, inserts, and posters

•​ ​​ Layout presentations, including, new product, capabilities, production, and pitch decks

•​ ​​ Work with the Product Development team to ensure designs are producible

•​ ​​ Assemble style guides and licensing materials

•​ ​​ Design content for digital marketing, including web banners, e-blasts, and social posts


​​ BFA in Graphic Design, Ad Design, Communication Design, or Illustration

​​ 1 Year professional experience in Graphic Design

​​ Highly Proficient in The Adobe Creative Suite (*InDesign*, Photoshop, Illustrator, and Acrobat), Word, and PowerPoint

​​ Excellent communication and interpersonal skills

​​ Solutions oriented and creatively collaborative

​​ Must have experience with paper goods, and setting up print-ready files

​​ Understanding and passion for product graphics

​​ Branding and/or illustration experience is a plus



Cuckoo Electronics America, Inc.


 ​​Admin Part – Staff (Full-time)

•​ ​​ ​Responsible for the day-to-day organization of the site administrative and organizational tasks (which are often to be dealt with in a confidential way), secretarial functions, general affairs, and assistance to the managers.

•​ ​​ ​Assistance to management in practical matters, and administration.

•​ ​​ ​Plans, develops, implements, and administers programs, procedures, and guidelines to help align staff with the strategic goals of the company and leads the implementation of a performance management system.

​​ ​​Proficient in Microsoft Excel, PowerPoint, and Word process 

​​ ​​Bilingual in Korean and English. 

​​ ​​Must have good interpersonal and communication skills

​​ ​​Must be eligible to work in the U.S.


 ​​​Sales Part - Staff (Full-time)

•​ ​​ ​​Management in day-to-day sales order process including input purchase orders, tracking and managing orders

•​ ​​ ​​Process credit applications for purchase and communicate credit decisions to customers and/or applicants.

•​ ​​ ​​Coordinate and support all sales activity for sales representatives.

•​ ​​ ​​Run daily, weekly and monthly sales and commission reports.

•​ ​​ ​​Support sales director and work with sales representatives.

•​ ​​ ​​Works on small projects in addition to the everyday role.

​​ ​​​Proficient in Microsoft Excel, PowerPoint, and Word process 

​​ ​​​Ability to learn and adapt to internal systems and processes

​​ ​​​Excellent oral and telephone communication skills and team player

​​ ​​​Sales representatives relationship/Planning/organization skills

​​ ​​​Must be eligible to work in the U.S.

​​ ​​​Bilingual in Korean and English.


Junior Graphic Designer – Staff

•​ ​​ Develop product brochure, ecommerce contents and branding materials

•​ ​​ Create original graphics and artwork (illustrative, photographic)

•​ ​​ Project manage and design printed materials, including program books, inserts, and posters

•​ ​​ Layout presentations, including, new product, capabilities, production, and pitch decks

•​ ​​ Work with the Product Development team to ensure designs are producible

•​ ​​ Assemble style guides and licensing materials

•​ ​​ Design content for digital marketing, including web banners, e-blasts, and social posts


​​ BFA in Graphic Design, Ad Design, Communication Design, or Illustration

​​ 1 Year professional experience in Graphic Design

​​ Highly Proficient in The Adobe Creative Suite (*InDesign*, Photoshop, Illustrator, and Acrobat), Word, and PowerPoint

​​ Excellent communication and interpersonal skills

​​ Solutions oriented and creatively collaborative

​​ Must have experience with paper goods, and setting up print-ready files

​​ Understanding and passion for product graphics

​​ Branding and/or illustration experience is a plus

 ​​​Technical Support – Staff 

•​ ​​ Maintaining a positive, empathetic, and professional attitude toward customers at all times.

•​ ​​ Responding promptly and effectively towards customer service inquiries

•​ ​​ Troubleshoot and develop creative solutions that cater to customer challenges

•​ ​​ Having full knowledge and staying up to date on all of our products and services

•​ ​​ Provide technical assistance to callers 

•​ ​​ Communicating with customers through various channels.

•​ ​​ Acknowledging and resolving customer needs in a timely and satisfactory manner

•​ ​​ Keeping records of customer interactions, transactions, comments and complaints.

•​ ​​ Providing feedback on the efficiency of the customer service process.

•​ ​​ Ensure customer satisfaction and provide professional customer support

​​ Strong customer service skills

​​ ​​Excellent verbal and written communication skills

​​ ​​Ability to maintain professionalism when customers are stressed or upset.

​​ ​​Experience working in a fast-paced team environment

​​ ​​Experience working with Rice Cookers or relevant experience required 

​​ ​​Must be eligible to work in the U.S.

​​ Bilingual in Korean and English is highly preferred


 Operations Customer Service - Staff

•​ ​​ Maintaining a positive, empathetic, and professional attitude toward customers at all times.

•​ ​​ Responding promptly to customer inquiries.

•​ ​​ Communicating with customers through various channels.

•​ ​​ Acknowledging and resolving customer needs

•​ ​​ Knowing our products inside and out so that you can answer questions.

•​ ​​ Processing orders, forms, applications, and requests

•​ ​​ Keeping records of customer interactions, transactions, comments and complaints.

•​ ​​ Providing feedback on the efficiency of the customer service process.

•​ ​​ Ensure customer satisfaction and provide professional customer support

​​ Ability to stay calm when customers are stressed or upset.

​​ Comfortable using computers.

​​ Experience working in a fast-paced team environment

​​ Must be eligible to work in the U.S.

​​ Bilingual in Korean and English is required


 Warehouse Division – Manager

​​•​ ​​ Contributes to team effort by accomplishing related results as needed;

•​ ​​ Maintain a clean and organized warehouse;

​​•​ ​​ Ensure equipment repairs are performed safely and promptly;

​​•​ ​​ Supervises warehouse technicians including training, development, coaching, discipline and performance reviews;

​•​ ​​ ​Delivers materials to satellite operations centers;

​•​ ​​ ​Manage customer service requests promptly and resolve issues quickly;

​​•​ ​​ Lead warehouse employees in quality control, packing techniques, and order accuracy;

​​•​ ​​ Communicate with drivers to ensure efficient delivery of products;

​​•​ ​​ Positive team-oriented internal & client communications at all times;

​​•​ ​​ Ensures that all new hires & terminations are documented and legally compliant;

​​•​ ​​ Ensure a high degree of detail and focus on every job;

​​•​ ​​ Maintains warehouse staff by orienting, and training employees;

​​•​ ​​ Other duties as assigned (subject to change by ownership;

​​•​ ​​ Plans layout of warehouse and storage areas;

​​•​ ​​ Setup layout and ensure efficient space utilization.

​​ ​​Minimum of 3 years in a people management role preferred;

​​​​ Passion for delivering results;

​​​​ Strong interpersonal and communication skills;

​​​​ Outstanding organizational and leadership skills;

​​ ​Bi-lingual a plus (Spanish);

​​​​ Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth;

​​​​ Ability to solve complex problems;

​​​​ Strong interpersonal skills and judgment in communicating with staff;

​​​​ Technical Communication;

​​​​ Process-oriented;

​​​​ Ability to speak effectively before groups of employees;

​​​​ Ability to drive a forklift a plus;



* 지원 방법 및 채용 절차

- 이력서 이메일 접수recruit@cuckoorental.com  (지원 부서 기재 필)

- 서류 심사 후 1차 합격자에 한하여 개별 면접일자 통보

- 면접 후 최종 선발


*BENEFITS*

- Medical / Dental / Vision / Life 보험 (PPO, 100%제공)

- Paid Vacation/ Paid Sick Days/ Paid Holidays/ 401K 

- 점심 식사 제공


*회사 주소_HQ Branch *

-> 16610 Marquardt Ave. Cerritos, CA 90703 / 3530 Wilshire Blvd, Los Angeles, CA 90010






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