Job Title: Seasonal Retail Sales - Shoes - Nordstrom Westside Pavillion
Date Posted: 10/14/2015
Location: Los Angeles, California
Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We're looking for exceptional salespeople to provide outstanding customer service, develop strong customer relationships and build individual sales volume.
From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.
Nordstrom offers selling positions in Men's, Women's and Kids' shoes. The ideal candidate is motivated, enjoys working one-on-one with customers and thrives in a commissioned sales environment. If you share our love for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career.
Responsibilities:
Set and achieve personal sales goals while supporting the goals of the team
Greet customers in a timely, professional and engaging manner
Provide an exceptional shoe fitting experience, that includes measuring for size and suggesting fashion looks based on current trends and customer feedback
Provide honest and confident feedback to customers regarding merchandise style and fit
Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
Consistently seek new fashion and product knowledge to act as an expert for the customer
Open new Nordstrom RewardsTM accounts as a means of building customer relationships
Work as a team player to ensure each customer receives the best service possible
Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Qualifications:
Have a high school diploma, or equivalent (preferred)
Proven ability to set and achieve sales goals
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
Demonstrated ability to develop relationships with customers and coworkers
Knowledgeable and enthusiastic about fashion
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
