Title: Retail Sales - Cosmetics
Date Posted: 10/08/2015
Location: Arcadia, CA
Responsibilities:
Set and achieve personal sales goals while supporting the goals of the team
Greet customers in a timely, professional and engaging manner
Initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs
Provide honest and confident feedback to customers regarding products
Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
Consistently seek trend and product knowledge to act as an expert for the customer
Open new Nordstrom RewardsTM accounts as a means of building customer relationships
Work as a team player to ensure each customer receives the best service possible Build and maintain strong vendor relationships to maximize business results
Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Qualifications:
Have a high school diploma, or equivalent (preferred)
Proven ability to set and achieve sales goals
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
Demonstrated ability to develop relationships with customers and coworkers
Knowledgeable and enthusiastic about cosmetic trends
Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Cosmetic experience and licensing is not required; we will provide training to all employees in cosmetics
