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Employment Type: Full-time
Work Hours: Monday – Friday, 8:30 AM – 5:30 PM
Job Description
We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Bilingual proficiency in Korean and English is preferred.
Key Responsibilities
Manage inbound orders and shipments from customers and agents.
Process shipping documents, perform data entry, and maintain accurate shipment records.
Monitor, track, and update shipment statuses daily to ensure timely delivery.
Provide excellent customer service by delivering real-time tracking updates and addressing client needs.
Identify and resolve operational issues promptly, consulting with the team as needed.
Monitor all cargo movements and generate reports for the direct manager.
Collaborate with team members to ensure smooth operations and high customer satisfaction.
Qualifications
1–2 years of experience in inbound logistics or a related field (preferred).
Bilingual proficiency in Korean and English (preferred).
Excellent communication skills, both written and verbal.
Strong attention to detail, analytical thinking, and problem-solving skills.
Ability to adapt and perform effectively in a fast-paced work environment.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Benefits
100% employer-covered insurance: Medical (PPO), Dental, and Vision.
Paid vacation.
Lunch allowance.
Salary: $55k - 65k
*Harmonious Hiring은 미국 내의 현지 기업과 한인 기업들에게 적합한 인력을 찾아드리는 전문 헤드헌팅 회사입니다. 이메일(info@harmonioushiring.com)에 지원자시는 포지션과 이력서를 보내주시면 해당 포지션에 관련하여 더욱 자세히 알려드리도록 하겠습니다. 지원해 주셔서 감사합니다.
