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Bankcard Services
Torrance, CA
Human Resources Department
BankCard Services is seeking for hard working and ambitious individuals to join our dynamic team in Torrance Headquarter.  All positions are full-time, with benefits listed below.



Group Medical Insurance, Paid Sick Leave, Paid Holiday, Accrued Paid Vacation, Marriage Paid Vacation, Bereavement Paid Leave, 401(k) and Life Insurance.


For those interested, please send your resume to:

Attn: Human Resources Department

※ Email:

※ Apply to Online:

BCS is a Equal Opportunity Employer


Here are brief descriptions of our available employment opportunities at Bankcard Services.  For a full description, please email our Human Resources Department at:




GENERAL FUNCTION: The Underwriter I coordinates all incoming merchant applications. Reviews & evaluates merchant’s credit card acceptance in card-not-present and card-present environment. Makes decisions to approve, pend, and / or decline merchant accounts based on financial, compliance, and / or fraud risks. Communicates with inside sales, and outside sales. Prepares approval, pend, and / or decline updates and advises on the status of accounts to respective sales channels.


  • ​ Ensures that merchant applications and files are complete and ready for submittal to sponsoring bank.

  • ​ Making sure applications, and at times including sales reps’ activities, are within company regulations and related compliance guidelines.

  • ​ Process incoming merchant applications, analyze financial standing of the applicant, understand how merchant operates their 

      business, and decide whether BCS should accept or decline the application.

  • ​ Determine most suitable ticket price based on financial and competitive analysis in line with compliance requirements.

  • ​ Determines the liquidity and financial strength of merchants through various financial data.

  • ​ Read, interpret, and assess credit reports, financial statements, bank statements, and other financial data to determine liquidity 

      and financial strength of merchants.

  • ​ Scrutinize through all documents to minimize fraudulent applications.

  • ​ ​When needed, interview merchants to collect additional necessary information for assessing any hidden risks that may be involved.

  • ​ Tactfully explain to sales representatives of any ticket adjustments, the need for additional underwriting requirements, or declines.

  • ​ Analyze quality and quantity of risks underwritten and prepares reports for management review.

  • ​ Write case analysis reports on declined applications.

  • ​ Supporting sales reps with questions regarding requirements for special application, ie. high ticket high risk merchants

  • ​ Performs other essential tasks as assigned.



  • ​ Bilingual: Korean and English (Required)

  • ​ High school diploma is required.

  • ​ Bachelor’s degree in business or finance highly preferred but not required.

  • ​ ​Prior experience in related field or similar industry recommended.

  • ​ Risk management / customer service background is highly preferred.

  • ​ Phone etiquette must be professional.

  • ​ Excellent analytical skills, effective writing skills and good interpersonal and communication skills.

  • ​ Ability to function effectively in a fast-paced environment with multiple priorities.

  • ​ Performs variety of complex tasks. A wide degree of creativity and latitude is expected.

  • ​ Work well with a diverse team.

  • ​ Highly motivated and proactively conduct research on own and make decisions based on the data obtained from the research.

  • ​ Meticulous and detail oriented.




Job Summary:

BankCard Services is looking to bring on a Sales Operations Coordinator to support our direct and indirect sales teams and increase operational efficiency.  The duties will include sales support to achieve monthly sales including short/long term forecast management, collecting sales data and preparing daily, weekly, monthly sales reports, market analysis, and implementing processes to optimize the operations of our sales force.  Organization and attention to detail are keys to this role, as is the ability to learn quickly and communicate effectively.

Job Responsibilities:

 1.   Sales support 

 2.   Provide documentation and arrangements for new Business Partner relationships

 3.   Distribute marketing, sales, and support documentation to sales channels

 4.   Coordinate new merchant applications and requested supporting documentation submitted by Business Partners

 5.   Assist sales teams with merchant support issues

 6.   Track all incoming actions and inquiries to ensure timely and effective resolution

 7.   Provide basic product and service information required for the greatest immediate and overall outcome

 8.   Identify, research, and resolve problems, logging results and sharing knowledge

 9.   Own issues, training them while working with subject matter experts to implement best practice solutions

10.  Recommend improvements to enhance our processes and the sales force experience

11.  Attend meetings with existing and potential Business Partners to foster a positive relationship

12.  Assist in marketing, sales, and product projects as available and required

13.  Monitoring and tracking the progress of new merchant applications.

14.  Analyze merchant statements to assess potential savings opportunities and report findings back to Business Partners.

15.  Develop a manual with detailed examples to train sales teams.

16.  Provide training

17.  Ensure accurate and timely execution of the data/material received and ability to ask question where appropriate.

18.  Responsible for maintaining Sales Management Solutions Portal and updating latest news and policy changes.

19.  Data entry

20.  Ordering office supply and toner for the team

21.  Create, modify and format documents

22.  Word documents, Excel charts, styles, macros and graphic elements such as pictures and org charts.

23.  Type correspondence, spreadsheets and reports as directed

24.  Other duties as assigned



 1.   Bilingual:  Fluent in Korean and English

 2.   College Degree from a 4 year institution

 3.   Prior experience in the payments industry is beneficial

 4.   Experience in a support environment, preferably a help desk/contact center

 5.   Computer savvy, with experience using web applications and MS Office applications

 6.   A “can-do" attitude and openness to evolving as the company grows

 7.   A strong work ethic and a mature attitude

 8.   Technical knowledge or background is beneficial

 9.   User level experience with MS Office – focused on Word, Excel, Outlook and Power Point. Excellent communication, both verbal 

       and written skills, including professional written/email correspondence skills. Project management skills

10.  Highly detail-oriented and well-organized individual, able to establish priorities, meet deadlines and handle multiple tasks and demands 




  • ​ Daily accounting activities and monthly and year end closing.

  • ​ Reviewing invoices for proper documentation and processing check request.

  • ​ Maintaining accurate files and documentation in accordance with company policy.

  • ​ Successfully guided Assets & Liabilities. 

  • ​ Manage Balance Sheet & Income Statement Account.

  • ​ Resolve problem regarding accounting closing issue and managing accounting treatments.

  • ​ Accounts Payable, Bank Reconciliation 

  • ​ Accounts Receivable entries, journal entries.

  • ​ Inventories and depreciation expenses.

  • ​ Compliance with US GAAP and IFRS.

  • ​ Take external audit yearly

  • ​ Additional projects as needed.



  • ​ Bilingual (Korean/English) (Required)

  • ​ Bachelor's Degree in Accounting or any business-related field preferred.

  • ​ Extreme attention to detail, strong organization skills and a high sense of urgency and accountability.

  • ​ 1 - 4 years of similar experience.

  • ​ Strong computer skills Microsoft Excel and Quickbooks.

  • ​ Excellent written and verbal communication skills.

  • ​ Excellent analytical and problem solving skills.

  • ​ Strong project management/time management skills.

  • ​ Ability to work independently and with a team in a fast-paced, high volume environment, with emphasis on accuracy and timeliness.

  • ​ A high level of integrity, accuracy, dependability, enthusiasm and confidentiality. 



GENERAL FUNCTION: The Recovery Specialist collects bad debts or the past due accounts, monitors merchant’s daily rejected items and communicates with merchants in order to resolve their past due accounts.

Essential Duties & RESPONSIBILITIES:

  • ​ Downloading Data from Bank

  • ​ Mail/Fax/Email invoices regarding Collection items

  • ​ Make/Receive calls from customers regarding collection matter

  • ​ Monitor merchants daily reject items and create list

  • ​ Communicating with merchants by phone, e-mail, fax to inform and explain collection issues and procedures and assist customers 

      to solve matters regarding collection issues

  • ​ Forward liability merchant to collection agency

  • ​ Remove all resolved matter that were forwarded to collection agency

  • ​ Make a terminate list every end of the month

  • ​ Contact customers regarding any holds of State Levy

  • ​ Abide company policies, goals and procedure specific to the team

  • ​ Interacting with other departments and communicating the issues related to compliance

  • ​ Performs other tasks as assigned by manager related with collection

  • ​ Other duties as Assigned


  • ​ Recommended high school or college course

  • ​ Bilingual: Korean and English (Required)

  • ​ Microsoft Office; Word, Excel and Internet proficient.

  • ​ Typing speed of at least 40WPM.

  • ​ Project management skills/Strong analytical skills

  • ​ Previous customer service or call center experience is preferred.

  • ​ Previous experience in banking, finance, or credit card industry preferred.

  • ​ Exceptional oral communication skills as well as attention to detail, and are able to multi-task.



5. Balancing & Settlement Specialist​​

Job Descriptions
  • ​ Maintains daily balancing data for reconciling incoming and outgoing fund and composes system balancing sheet.
  • ​ Making a settlement for daily rejects from the processor and card brands.
  • ​ Processing MDE (Manual Data Entry) upon requests from other teams.
  • ​ Checking reimbursement list and match it to original data.
  • ​ Attending weekly meeting and understand general agenda and issue for the week.
  • ​ Answering questions of any reject activity or manual data entry (MDE) from other teams.
  • ​ Researching issues occurred during clearing and settlement by communicating with the acquirer and the processor.
  • ​ BA/BS in Business with an emphasis in Accounting (Preferred)
  • ​ Bi-lingual in Korean and English (Required)
  • ​ Math and detail-oriented skills
  • ​ In-depth knowledge of card processing industry and sales dynamics is strongly preferred
  • ​ Proactive ownership toward the given responsibilities and Eager to stretch
  • ​ Willingly collaborative mindset and Sense of urgency
  • ​ Strong analytical, problem solving, and project management skills and MS Office (Excel, PPT, Word) proficiency
  • ​ Organized thinking and conceptualization competency
  • ​ Strong verbal and written communication skills 




GENERAL FUNCTION: Under moderate supervision, reviews credit card dispute cases to determine financial liability under the appropriate network operating regulations. Partners with the line of chargeback and risk team to provide direction and support to merchants regarding chargeback rules and regulations.



  • ​ Monitor and notify merchant of incoming chargeback/compliance cases.

  • ​ Enter and manage chargeback data.

  • ​ Prioritize cases per due date and manage time sensitive representments.

  • ​ Answer inbound and make outbound telephone calls, e-mail, fax to merchants regarding chargeback cases.

  • ​ Collect support documents to represent cases to issuer.

  • ​ Research cases, draft rebuttal letters, prepare and submit representments to issuer.

  • ​ Educate merchants of chargeback procedure and risk.

  • ​  Advise merchant on chargeback prevention.

  • ​ Support internal staff with chargeback risk and information.

  • ​ Analyze chargeback cases and trends.

  • ​ Research Visa/Mastercard/Discover/American Express rules and regulations to improve dispute strategy.

  • ​ Performs other tasks as assigned.



  • ​ Bilingual English (superior verbal/writing skills) Korean (oral proficiency, some reading and writing).

  • ​ Recommended High School or College courses include those related to business, such as accounting, management.

  • ​ Knowledgeable of computer, internet, web functions and MS Office and authoring software

  • ​ Project management skills/Strong analytical skills


7. HOMMEFACE - Marketing Assistant

"HOMMEFACE is a startup men's cosmetics brand in the Torrance area and are seeking reliable, motivated, high energy individuals who are eager to learn and grow together."

visit our website for more information about our products.


The ideal candidate is a self-starter with an entrepreneurial spirit who will think outside the box and take the initiative to continuously enhance SEO ranking and drive traffic.

If you are a creative at heart who has a marketer’s passion for producing innovative and compelling content that creates SEO traction and drives customers, this job is for you.



 1.  Make weekly, monthly, yearly marketing plan.

 2.  Come up with creative marketing ideas for brand awareness and sales increases.

 3.  Create and implement product marketing campaigns, sponsored ads, and promotions on diverse online channels.

 4.  Plan and implement on-site events/promotions.

 5.  Manage Social Media Channels; Instagram, Facebook, Youtube, blog and etc.

 6.  Research for marketing trend, new potential marketing sources and methods.

 7.  Evaluate digital marketing analytics and campaign effectiveness.

 8.  Reviewing partner survey analytics and recommend an after-action plan.

 9.  Regularly produce various content types, including blog articles, email, social media posts, product descriptions and features, 

      taglines, slogans.

10. Compile and deliver product page enhancements, including text, images, and videos.

11. Communicate and cooperate with web designers, videographers, photographers to create visual marketing materials.

12. Price determination, description authoring, and promotional planning for new product listings.

13. Running program analytics, prioritizing projects driving policy and product enhancements.

14. Use SEO best practices to generate traffic to our site.

15. Other duties and special task as assigned.



 1.  Communication Skills – Bilingual (Korean/English)

 2.  Education Requirement - Bachelor’s degree 

 3.  Ability to handle Adobe Photoshop, Illustrator - Basic level Must have strong verbal, written and interpersonal communication skills

 4.  Calendar management skills, including the coordination of complex meetings 

 5.  Computer literate (Excel, Word, Outlook)

 6.  Ability to analyze and assess services and operations for quality efficiency and effectiveness, and to make recommendations

 7.  Extremely organized

 8.  Must be able to partner well and deal with high energy, busy Sales people and their customers and internal support teams

 9.  Analytical and problem solving skills

10. Flexibility and adaptability  




JOB DESCRIPTION:  Compliance Specialist contributes to the company’s compliance status, and support client’s ability to comply by driving all compliance activities which include reviewing internal processes, documents and reports from payment networks and/or other regulatory bodies, and ensuring compliance with internal and external regulatory framework. Identify required, discretionary, business and system updates, recommend approaches and solutions that are compliant with applicable regulations while balancing proper investment pursuant to overall corporate, division and department goals.


  • ​ Bilingual (Korean/English) (Required)

  • ​ High School diploma required.  Some college preferred.

  • ​ Knowledgeable, Experience and skills including MS Word, Excel and Windows

  • ​ Typing Speed of at least:  40WPM

  • ​ Good research and problem solving skills

  • ​ Basic understanding of Internet principles, terminology and functionality

  • ​ Extreme attention to detail, strong organization skills and a high sense of urgency and accountability.

  • ​ Excellent written and verbal communication skills.

  • ​ Excellent analytical and problem solving skills.

  • ​ Strong project management/time management skills.

  • ​ Ability to work independently and with a team in a fast-paced, high volume environment, with emphasis on accuracy and timeliness.

  • ​ ​A high level of integrity, accuracy, dependability, enthusiasm and confidentiality.  


9. Marketing Assistant


Job Summary: 

The primary responsibility for this position is to assist marketing campaigns operation processing flow both internally and externally.  The ideal candidate will be extremely organized, possess strong analytical and communication skills and have office administration experience.


Work with cross-functional teams (direct contacts including email, direct mail, call center, web site) to assist and define marketing activities including SNS campaign marketing: production of the communication, list generation; content and offer development; design; approval; fulfillment; test and refinement plans. Marketing activity including Assist Strategic Support: Assist events and host, Internet and Email Marketing, Literature and stationery administration, internal communications, Public Relations, Marketing audit and strategy and miscellaneous administrative duties


Key Responsibilities:

  1.  Keep the marketing database up-to-date, importing new data, updating records and performing the necessary cross checks

  2.  Prepare marketing statistics & research audiences as agreed with the Marketing Manager

  3.  Prepare materials and generate electronic and digital filing for planning meetings, take minutes as required

  4.  Writing and editing sales and marketing materials including literature, ensuring valid, current and accurate content

  5.  Work with the graphic designer/team to ensure quality work delivered on time and to budget

  6.  Prepare supporting materials (literature packs, promotional merchandise, delegate lists, name badges, place names, table plans etc)

  7.  Write and distribute press releases and produce media kits where required including enews required

  8.  Responsible for e-marketing and presence on other social media, such as updating the Facebook page, ensuring search 

       engine optimization for products and website, blogging etc.

  9.  Maintain related website and manage customer enquiries generated from the website

10.  Act as liaison between advertising agencies and the company, print suppliers, freelance talent, and various marketing services.

11.  Provide assistance in terms of logistics including project planning and preparation to events like distributor meetings, 

       seminars, exhibitions and trade shows

12.  Monitor and report on the effectiveness of ongoing marketing communications activities

13.  Ability to understand texts in the source language and to render them correctly in the target language using a style and 

       register appropriate to the purpose of the text

14.  Weekly, Monthly, Quarterly & Yearly processing report

15.  Performs other tasks as assigned by manager



  1.  Bilingual (Korean/English, Chinese) (Required)

  2.  College degree in Marketing and Communication or a related field

  3.  Minimum Marketing experience of 2 - 3 years

  4.  Excellent written and verbal communication skills are essential and good copy-writing skills, preferably in a technical / scientific 

       context, would be an advantage

  5.  Web maintenance / e-marketing experience, with a good working knowledge of social media marketing tools, Google rankings 

       and search engine optimization is desirable

  6.  Able to work individually as well as part of a team including sales team and internal support teams

  7.  Computer literate (Excel, Word, & Power Point)

  8.  Able to meet multiple project deadlines and demonstrate good attention to detail

  9.  Good time management and planning skills

10.  Organized, analytical and problem solving skills 

11.  Flexibility and adaptability 



10. Data Control (Data Entry) Clerk


Job Responsibilities:

 1.  Merchant Account setup by enters data alphabetic and numeric information on keyboard.

 2.  Maintains customer confidence and protects operations by keeping information confidential.

 3.  Verifies entered account data by reviewing, correcting, deleting, or reentering data; combining data from systems when account 

       information is incomplete; purging files to eliminate duplication of data.

 4.  Enters and transfers data to up line systems as appropriate.

 5.  Assists Project or Implementation manager to resolve data submission issues.

 6.  Check completed work for accuracy and make any required changes immediately.

 7.  Communicating with other team members and associated Banks.

 8.  Other assigned tasks, including minor admin jobs.



 1.  Solid basic computer skills required including MS suite.

 2.  Strong keyboarding and data entry skills alpha and numeric with accuracy – 40 WPM

 3.  Strong attention to detail is a MUST.

 4.  High School Diploma or GED

 5.  1 -2 years of experience preferred

 6.  Bilingual(Korean/English)

 7.  Must be reliable and be a team player.

 8.  Work well in a fast paced environment.

 9.  Good follow-through skills and ability to resolve issues in a timely manner 

10.  Availability to work over time when needed  




Job Responsibilities:

 1.  POS installation for New and Existing merchants.

 2.  Onsite Service support to resolve merchant problem.

 3.  Work with customers to identify POS System related problems and advise them on solution.

 4.  POS Software training to Merchants


 1.  1-2 years of POS Technical Support experience is required.

 2.  POS Software experience preferred 

 3.  Experience installing, configuring and troubleshooting POS Systems.


 1.  High school diploma or some college

 2.  Bilingual - English and Korean

 3.  Good oral and written communication skills

 4.  Clean driving (DMV) records

 5.  Must be OK with travel to carious client sites.

 6.  Able to work early shift and weekends, if needed


12. Customer Service Representative (Korean/Mandarin/Cantonese & English)

Bankcard Services is looking to bring on a Customer Service Representatives to support our merchants, clients and staff with professionalism, tact and skill. The duties will include good problem solving skills, friendly attitude, task oriented, strong multi-tasking skills, computer savvy, customer service experience, and dependability. Organization and attention to detail are keys to this role, as is the ability to learn quickly and communicate effectively.


Job Summary:

Answer phones to respond to orders, general Merchant inquires, Bill Statement questions, all of Terminals Issue and customer complaints. Project a professional company image through phone interaction.



1. Bilingual: Korean/English; Mandarin/Cantonese/English; Vietnamese/English

2. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.

3. Computer literate with the ability to learn customer service software applications. 



​13. Sales Account Representative (Chinese & English Speaking Preferred) 


Is accountable for providing liaison support between Sales and Operations by researching, resolving and communicating merchant application issues in a timely manner which promotes effective customer service.  The Sales Account Representative is also accountable for providing Customer support via Phone, E-Mail, and Chat for issues related to online ordering products.   


  • ​ Providing Technical and Customer support related to online ordering products ( issues 

  • ​ Operations and Sales support for all new merchant applications 

  • ​ Solving issues for customers by troubleshooting, investigating problems and proactively identifying support needs 

  • ​ Improving internal efficiency and customer satisfaction by proactively developing new processes for optimized workflow 

  • ​ Be well-versed with our products, online help software, and social communities 

  • ​ Identify trends in customer feedback to help drive improvements to our products and processes

  • ​ Collaborate with IT, marketing, operations and other departments on various customer and quality assurance projects  

  • ​ Demonstrated ability to plan, organize, and prioritize daily work assignments 

  • ​ Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on 

      existing or potential sales outlets and other trade factors. 

  • ​ Adjusts content of sales presentations by studying the type of sales outlet or trade factor. 

  • ​ Focuses sales efforts by studying existing and potential volume of dealers. 

  • ​ Proceed applications by referring to internal procedure and product literature. 

  • ​ Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly 

      and annual territory analyses. 

  • ​ Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, 

      merchandising techniques, etc. 

  • ​ Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations 

      to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional 

      publications; establishing personal networks; participating in professional societies. 

  • ​ Provides historical records by maintaining records on area and customer sales. 

  • ​ Contributes to team effort by accomplishing related results as needed. 

  • ​ Excellent telephone etiquette 

  • ​ Detail oriented with strong quality and productivity orientation 

  • ​ Good communication skills in Chinese and English 

  • ​ Demonstrated ability to work in teams with a collaborative interpersonal style 

  • ​ Ability to work independently with minimal supervision 

  • ​ Arrives on time to work scheduled hours and complete assigned tasks 

  • ​ Some degree of flexibility to cover other shifts as needed Ability to work overtime



  • ​ Bilingual - Chinese and English (Preferred)

  • ​ High School Graduate or College courses related to Business, such as Management or Marketing 

  • ​ 1 or more years of Customer Service experience in a similar role 

  • ​ Ability to organize and coordinate work 

  • ​ Ability to manage multiple tasks simultaneously 

  • ​ Effective verbal and written communication skills 

  • ​ Analytical and problem solving skills. 

  • ​ Professionalism, dependability and desire a challenge 

  • ​ Knowledgeable of computer, internet, web functions and MS Office and authoring software 

  • ​ Project Management Experience/Strong Interpersonal Skills  



14. DESIGNER (WEB DESIGN) Entry-Level & Senior Level Needed!


  • ​ Simple logos or complex brand identities;

  • ​ Publications both printed and digitized;

  • ​ Promotional advertising such as posters, billboards or digital banners;

  • ​ Entire website designs or individual graphical elements;

  • ​ Product design, packaging and more.

  • ​ Fluent in English and Korean

  • ​ Have Creative ideas, concept of manner, positive energy

  • ​ Additional projects as needed.



  • ​ Bilingual (Korean/English) (Required)

  • ​ 2 year graphic design degree

  • ​ Entry-Level [0 to 2 years] of graphic design experience, with experience in digital and/or

  • ​ Senior-Level [6 years +]of graphic design experience, with experience in digital

  • ​ Provide a portfolio of original work

  • ​ Strong typographic and layout skills required

  • ​ Comfortable with printing and digital processes to produce print and web collateral to specifications

  • ​ Advanced knowledge of Adobe Creative Suite with a focus in Photoshop, Illustrator and InDesign, Dreamweaver, CSS, HTML, 

      WordPress, After Effect, Sketch, Microsoft Office.

  • ​ Command of fundamental design principles (color, composition and hierarchy)

  • ​ Ability to work collaboratively with a team and accept creative direction from senior team members.


For full copy of Job Descriptions please contact our Human Resources Department below. For those interested, please send your resume to:

Attn: Human Resources Department

Fax: (213)738-1208


Apply to Online:

Bankcard Service is an Equal Opportunity Employer.

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